D360 View - retail operations and donations
Microsoft dynamics 365 Not for profit is a vertical created specifically for charities, so you have all the entities you need for retail operations and donations – so you gain a 360-degree view of all.
Microsoft actively supports charities and extends an 80% discount off all apps.
MICROSOFT DYNAMICS 365 NOT FOR PROFIT GETS 80% OFF MOST APPS.
Microsoft says they are, ‘dedicated to making the benefits of world-class cloud technology accessible and affordable for non-profits that have obtained recognized legal status in their respective country’. Please feel that you can chat with us at Inturi so we can help you secure your 80% license discount. We often recommend using Enterprise Solutions which are the top tier of the product range mixed and matched with apps built to your specific needs.
Please use the link to check eligibility: https://www.microsoft.com/en-us/nonprofits/eligibility
360-DEGREE VIEW OF EACH SUPPORTER ON D365 NOT FOR PROFIT?
On the Microsoft Dynamics 365 Not for profit vertical donators, sponsors, volunteers and members data is in a see-at-a-glance format, with real-time reporting, avoiding duplication of work.
See our MS D365 for charities blog for more in-depth information.
MICROSOFT DYNAMICS 365 NOT FOR PROFIT CASE MANAGEMENT?
Processes are simplified using Microsoft Dynamics 365 Not for profit with case management, so your operators have a 360-degree of all, with all interactions with supporters in chronological order.
Using Microsoft Dynamics 365 Not for profit will unify your processes so your supporters will be guaranteed great customer service, and feel their donation or time has been well spent.
MICROSOFT DYNAMICS 365 NOT FOR PROFIT PORTALS.
Portals are another useful product for charities as they can be used, for example, for your supporters / donors to update their information, like their address and telephone numbers; so you never lose touch with your supporters.
MICROSOFT DYNAMICS 365 NOT FOR PROFIT COMPLAINT HANDLING?
Applications, DBS checks and complaints can be handled professionally on D365 Not for profit resolving issues faster and providing personalised service.
MICROSOFT DYNAMICS 365 NOT FOR PROFIT AUTOMATION SOLUTIONS.
Repetitive and error prone tasks can be automated, saving your staff and volunteers time. Please see our BPA page, where you will see a few examples, one of which is on-boarding, where documents are sent out automatically and e-signed.
FUNDRAISING CAMPAIGNS?
Simplify campaigns with automation. Marketing automation can be set-up to give the supporter a customised journey with timely personalised messages.
Microsoft Dynamics 365 Not for profit integrates with most well-known Marketing platforms, so you can choose a platform to suit your budget and the size of your charity. We are well-hearsed in all platforms, so are happy to advise.
NURTURE CAMPAIGNS?
Send newsletters and personalised messages across all channels that promote engagement.
Microsoft Dynamics 365 Not for profit integrates with most well-known Marketing platforms, so you can choose a platform to suit your budget and the size of your charity. We are well-hearsed in all platforms, so are happy to advise.
MICROSOFT DYNAMICS 365 NOT FOR PROFIT INTEGRATES WITH DONATION WEBSITES?
Microsoft Dynamics 365 Not for profit integrates with donation websites like Just Giving and Go fund me, so transfered funds are recorded directly onto your database (CRM).
See our MS D365 for charities blog for more in-depth information.
MICROSOFT DYNAMICS 365 NOT FOR PROFIT SURVEYS.
Microsoft Dynamics 365 Not for profit includes an easy to use survey tool called Customer voice, which can be used to gauge response to campaigns – it can be be deployed in emails or on web pages.
2021 UPDATES FOR MICROSOFT DYNAMICS 365 NOT FOR PROFIT
Microsoft are committed to keeping your platform future-proof. See the updates for Microsoft Dynamics 365 Not for profit in 2021 blog.
CONTROL COSTS AND INCREASE ENGAGEMENT
Manage all areas with a single interface?
Not for profit by its nature, is bespoke. Microsoft Dynamics 365 Not for profit is adaptable so it can be configured to be ‘bespoke’ and also integrated with legacy systems. Costs are kept low as you only pay for what you need.
Integration with legacy systems will enable seamless movement between the platforms and reporting will be unified through Teams and Sharepoint.