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REFUGEE HUB

Bringing charities and people together.

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REFUGEE HUB

Managed Services provide a flexible option to help combine the cost of support, further changes and other services into a single pot and then services are consumed based on the customers needs.

 

Customers can purchase time on a monthly basis starting from as little as 1 hour up to many days per month, this time is ‘banked’ and available to draw down on as and when the customer requires.

 

Managed Services include:

 

 – System Support

 – Customisation

 – Development

 – Training

 – Data Imports

 – Documentation

 – Consultancy

 – Power BI Reports

 – Integration

 

Customers are able to flex their Managed Services commitment, scaling up when they have a large project coming up and back down for Business as usual.

 

A Customer Portal provides the client access to time used and remaining hours 24×7

Building on the Microsoft Platform, the Refugee Hub is a pre-configured solution which brings together the key requirements for charities working in the refugee space which includes a Refugee Portal, Host Portal, Smart Matching tool and automated communications once the match has been agreed.

 

Guest & Host Portal include:

Qualification Questions

Interest Submission

Login / Password Management

Upload images & Documentation

Multi-language pages

Application Management

Add additional people to their application

Check the status of your application at any time

See Matches, reach out to matches and schedule virtual meetings

Accept / Decline matches

Talk with the team

Back Office provides:

Host and Guest information is pulled directly into CRM

Use the ‘matching’ facility to match hosts and guest’s based on key information such as location and needs etc.

Use the configurable onboarding process to onboard guest’s and hosts

Comms automation

Send out regular communications

See a 360 view of the host and guest at any time

With Microsoft’s commitment to charities world wide; Microsoft offer substantial discounts on licenses with a flexible license model.

Want to see it in action?

Get in touch and we can talk you through how this solution may work for you.

If you’d like to schedule a timed call back, use our appointment form here